“Slack GPT native AI capabilities and the Einstein GPT app for Slack are in development,” Slack says, and there are no launch dates yet for those features. Claude is available in Slack right now, while ChatGPT for Slack is in beta. Slack GPT’s features are rolling out piece by piece. “Now, case summaries could not only capture data from service tickets, but knowledge from the team who resolved the case too.” When will Slack GPT be available? In the future, Einstein GPT might be able to “auto-generate case summaries using relevant data from Service Cloud and your Slack channel,” Slack’s press release states. This “lets you surface AI-powered customer insights from trusted Salesforce Customer 360 data and Data Cloud,” according to Slack. Slack can integrate with various apps, and it’ll soon be getting a new one called Einstein GPT. Summaries are significantly shorter than the original and take a broad overview of the source material. Once again, it is necessary to attribute summarized ideas to the original source. Alternatively, you can import your own custom LLM. Summarizing involves putting the main idea (s) into your own words, including only the main point (s). Essentially, this sentence should wrap up your main points briefly. It should recap what you’ve shared with your readers in simple and few words. Remember that this sentence should not introduce anything new to the paragraph. One-Sentence Summary Summarize in one sentence the key point of the lesson (be specific about what to summarizei.e., the importance of -) Paragraph Summary Instead of writing a sentence, students expand. Salesforce says these chatbots will not be trained on any data fed to them while using Slack. Summarize Start by summarizing the paragraph’s content. Slack GPT will let you integrate a large language model (LLM) chatbot from a third party, such as OpenAI’s ChatGPT or Anthropic’s Claude. One idea is to take data about a new lead provided by Salesforce’s Sales Cloud, then automatically create a draft message to send to that lead using Slack GPT. With Workflow Builder, our built-in no-code automation tool, you’ll be able to add generative AI prompts as one of the steps in your workflow.”įinally, Salesforce is aiming to integrate Slack GPT with its own products and features. According to Slack: “Later this year, you’ll be able to instantly bring generative AI into your automated processes in Slack, without a single line of code. If you want to create your own AI prompts, you’ll be able to do that with a tool called Workflow Builder. A quick demo in Slack’s press release shows a user highlighting a paragraph, then choosing from three options: “shorten,” “elaborate,” and “change tone.” After clicking the first option, the message is truncated and still perfectly readable. ![]() ![]() Slack GPT will also help you send the perfect message without having to overthink what you need to say. Why Summarize At some point in your classes, you will likely be given an assignment to summarize a specific text, an assignment in which summary is the sole.
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